| The
Haven Customer Feedback Comments
March 2011
We just had a wonderful stay
at the Haven, thank you very much.
Charley
February
2011
The first time I stayed was
2003 I have stayed every year since and I will
be staying in the Haven again please God. There
is no more to say really it's great and thanks
everyone for looking after us. See you all next
year.
Noel, Ireland
Feb
2011
I stayed at the Haven the last
week of January and first week of February 2011.
The staff were great with having my room made
up. Daily laundry service was a big help as
I was travelling light. The Haven is the perfect
place to stay if you plan on golfing. Food was
excellent and the golf was great. Thank you
for a great visit and I will see you on my next
trip to Pattaya.
Harold
October
2010
Highly recommended restaurant
with superb national and international courses.
Friendly service and pleasant atmosphere. Us
in September / October, the rooms and facilities
of the hotel made a very positive impression.
Michael
September
2010
Stayed here in September 2010
the staff was friendly and great location to
the beach and food was great.
Great value and I hope to return
this month.
Eric
June 2010
My 1st time at The Haven in June 2010, but it
wont be my last. Spent a week there after staying
with a group at Sunshine Gardens North Pattaya.
The Haven is close to all the action, nice pool
and good food. The free WIFI was great in the
room and in the bar. Easy to just sit there
with a beer or a cup of Tea and keep abreast
of you emails and going's on around the world.
The staff are great and very trustworthy, I
left my laptop phone camera just lying around
with money and nothing was lost. Steve is a
real gentleman as are the blokes I played with,
Organised the golf and transport. Good rooms
and a good price. I will definitely be staying
there on my next visit and hoping we drop into
Ban Chang on the way home from Emerald.
Dick
May 2010
This place was recommended to me by a friend and I
have stayed here several times, before and after
the room changes. The staff make you feel right
at home, the rooms are comfortable and affordable
and the food is to die for. Love it, that is why
I always use The Haven whenever I am in Pattaya,
great place to have a holiday. Thank you to Steve
and the staff.
Kevin
May 2010
I have stayed here before and enjoyed
my stay. I hope there is an opening for this date.
Brook
April 2010
I haven’t stayed at The Haven as I have
my own condo in Pattaya. But I am a regular
customer at their restaurant which I highly
recommend. Whether it be western food, Thai
food or even Mexican food you won't be disappointed.
The staff is so nice I'd go there even if I
didn't like the food. It's a very friendly atmosphere;
they really make you feel right at home.
One of the best ways to judge an establishment
is by their customers, are they all first timers
or are there many repeat customers. I've been
eating there for years and many of the people
that I meet there are repeat customers, both
in the restaurant and as hotel guests. Many
of the hotel guests have been coming there for
years and when they leave they make reservations
for their next trip. I think that is the best
recommendation that you will find anywhere.
As I mentioned I've never stayed at The Haven
but I did get to tour the rooms just as they
were completing the renovations and I must say
they did a very nice job, the rooms are beautiful.
It wasn't just a paint job; the rooms were completely
renovated to a very high level.
So give it a try next time you visit Pattaya,
you won't be disappointed.
Pattaya Jim
April 2010
Last year they upgraded all the TV's to wall
mounted Flat Panels. Since my last stay in October/09,
they have completely remodeled all the rooms
with new furniture and fresh paint everywhere.
New black-out curtains help to insure a comfortable
sleep. I love the pool where I swim daily. 5
minutes walk brings you to Pattaya Beach and
Beach Road. Soi 13 is convenient to transportation
and entertainment venues. Staff are very efficient
and friendly. The restaurant is one of the best
in town. Many locals are regulars for the Thai
and Western Menus. I delightful surprise is
the Mexican food. Authentic and delicious. Golfers
are catered to. I'll be back.
2Bamensch
March 2010
A must see, and then you will stay at this excellent
small and very friendly hotel managed by the
owners who live on site.
Set in the center of Pattaya it is amazingly
quite without any noisy bars in earshot although
all night life is in easy walking distance as
is Walking Street, the main entertainment hub.
The restaurant is always busy with many regular
locals and tourists from the other hotels in
the street, and offers a complete range of foods
from every corner of the world with a special
emphasis on sea food at very reasonable prices.
I will certainly be returning to the Haven as
soon as possible.Very nice, quite and clean
pool.
Great, personal and friendly service.
Great food and inexpensive.
No extra charges.
David, England
March 2010
Thanks for a great holiday.
Room, food and staff excellent as usual.
Andy
November 2009
I stayed here a couple of times about three
years ago and it was OK. I decided to give it
another shot on my way through Pattaya for 2
nights recently but was very, very disappointed.
The rooms are now long overdue for refurbishment.
But that wasn't the main issue. The staff was
downright rude...not just unhelpful but completely
non-responsive. Like Zombies...no matter how
hard I tried to be friendly and engage them.
Never again! There are many other good hotels
around this price point in Pattaya.
Melbourne Merk
November 2009
Thanks so much for your kind reply. I just arrived
at your hotel. I am pleased to see some changed
in the room with the brand new flat screen tv.
I appreciate it very much. It is always a pleasure
to spend a couple of days here
Cheers
Frederic
November 2009
Just wanted to thank you for a great stay wish
I can say that I am happy
to be home but I think I am happier in Thailand.
I feel very at home
staying at your place you have a great staff
there and everyone went
out of their way to see to our needs. Tink and
the cleaning staff took
very good care of us and the food was great
as always .. I look forward
to staying there again...
Mark
July 2009
Thanks for your attention to this situation
and professional
response. I will try the Haven Hotel again when
I return to Pattaya
and hope for a nice stay. Will be in touch when
ready to return.
Jean Belgique
June 2009
This hotel is very well located. Staff is very
friendly. Rooms are big and very clean. This
little hotel also have a pool. The restaurant
is very convenient too and they have very good
homemade pastries.
The boss is a golf player and he is very talkative...
It is located only a few meters away the beach.
It is a very nice place to stay...
March 2009
Just a quick note to thank you and your staff
for a very pleasant stay at The Haven.
The staff were efficient and friendly as always
and the food was the excellent standard we all
now associate with The Haven.
My only regret was that I did not get to play
any golf with the Haven crowd. I shall not be
making that mistake again.
All being well I will see you next Feb
Keep well and thanks again
Andy
November 2008
Hi again Stephen from sunny (damn hot) Darwin
Australia.
Just a quick note to say thanks again for our
excellent time at the Haven. As we experienced
during our July stay, the atmosphere at the
Haven is second to none.
The bigger hotels are “clinical”
and do not offer the opportunity to get to know
nearly all of the guests!
Doug
November 2008
We would like to say thank you for your wonderful
hospitality. Our room was always kept clean
and the food was fantastic. All the staff were
very friendly and accommodating which went towards
making our first holiday in Thailand very special.
We look forward to seeing you all again very
soon.
Anthony & Jeanette
August 2008
Over the last week Mr Kerr and myself had a
fabulous time staying at your hotel. We could
not fault any part of the service provided to
us by your staff, in particular the following:
Waitresses/Service Area staff ....Pen, Pet and
all others (names I can not remember at the
moment) for their excellent hospitality and
we were always served with a smile.
Room/Laundry Staff...Ting and her co-workers
were excellent with their friendliness, patience
etc
Also compliments to your chefs for their great
meals.
We will certainly be recommending your hotel
to any of our friends who holiday in Pattaya.
Once again, a big thank you to all your staff
for their excellent hospitality and service.
We look forward to seeing you all in October
when we come back to Pattaya.
Kind Regards John
July 2008
Just wanted to thank you for the hospitality
from you and your staff.
Haven is muuuuuch better than the last place
we stayed.
Will definitely recommend to my friends. Thanks
Klaus
Jan 2008
Just a short note which I have been planning
to send for some time.
Thanks very much for making me so welcome in
your golf section when I joined with my friend
Jim Brown. You really have the best organised
golf section in Thailand by far, no doubt down
to all your hard work and efforts.
I also wanted to apologise for only staying
at your hotel for one night. The room was as
well appointed as you could find, but the claustrophobic
effect, and especially the aircon in my face
at the end of a bronchial virus made it necessary
to look elsewhere, although I would have changed
rooms had you had any others available. You
have a very nice establishment there, and I
can only apologise for the above reasons.
Wishing you good health and prosperity for 2008.
Ken
December 2007
Hello Everybody,
Just a quick note to thank you all once again
for my wonderful stay at the Haven. The stay
from 26/11-5/12 was as usual fantastic with
excellent service from all. I would like to
wish you all a very happy Christmas and a wonderful
new year 2008. I hope to see you in March 2008
and will confirm at a later date.
Thanks and best wishes,
Duncan
November 2007
Hi Stephen, thank you so much, you make me more
than happy, even if it's not the full stay,
The Haven, is way ahead on my top list of places
to stay, if anyone cancels, book me straight
away, cause I have not bother to book somewhere
else for the remain of the holiday, thanks again,
see you then.
Bernard
October 2007
I was a guest at your hotel for 11 days this
month. I had a very nice time
and really enjoyed my stay. The staff were friendly
and helpful. The pool
was wonderful, always clean. The housekeeping
staff were friendly and
efficient. The restaurant served very good Thai,
European and Mexican food.
Important too was the value for money. On my
next visit I will be sure to
stay with you again. (Attached is a picture
of your pool which I really
enjoyed.)
Thank you very much
David
June 2007
Love your hotel; it's become even better from
the last year.
Ernest
February 2007
Thank you for your hospitality and friendliness'
and efficient service provided by all off the
staff at THE HAVEN during our visit please pass
on are best regards and thanks to all of the
staff
Regards Lee
November 2006
I'm back in France since last Monday...(very
hard moment !!!) and I'd like say you thank
you for your welcome...The Haven Hotel is a
very nice place and my friends and I, are very
happy of our stay.
No problem, I will back at the Haven Hotel during
my next trip and I'll talk of the great quality
of your service on the French internet forum...
Thank you again and see you soon.
Alain.
November 2006
Just a few lines to thank you and your staff
for looking after us so well.
We enjoyed our stay very much, you have a great
little hotel, the staff and the food was wonderful.
I have been to Pattaya on five previous occasions
and have never stayed in a better more friendly
place.
If I am ever lucky enough to return to Pattaya
i would not dream of staying anywhere else.
Once again thank you very much, this also goes
for my two friends-Norman & Alan.
All the very best,
John
September 2006
Thanks Stephen, I had a great stay at your hotel
the staff were great and i would stay at the
hotel again once again thank you
Darren
June 2006
Just to say thanks again for the wonderful hotel,
me and my friends stayed in again. the food,
accommodation, staff, were fantastic.
See you very soon, again,
Andy
February 2006
Stephen just wanted to let you know that the
stay at the Haven Hotel was wonderful. Your
staff is very good. Tell everyone I said hello
and I hope to see you again next Sept. Thanks
again.
David
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