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The Haven Customer Feedback

Comments

March 2011

We just had a wonderful stay at the Haven, thank you very much.

Charley


February 2011

The first time I stayed was 2003 I have stayed every year since and I will be staying in the Haven again please God. There is no more to say really it's great and thanks everyone for looking after us. See you all next year.

Noel, Ireland


Feb 2011

I stayed at the Haven the last week of January and first week of February 2011. The staff were great with having my room made up. Daily laundry service was a big help as I was travelling light. The Haven is the perfect place to stay if you plan on golfing. Food was excellent and the golf was great. Thank you for a great visit and I will see you on my next trip to Pattaya.

Harold


October 2010

Highly recommended restaurant with superb national and international courses. Friendly service and pleasant atmosphere. Us in September / October, the rooms and facilities of the hotel made a very positive impression.

Michael


September 2010

Stayed here in September 2010 the staff was friendly and great location to the beach and food was great.

Great value and I hope to return this month.

Eric


June 2010
My 1st time at The Haven in June 2010, but it wont be my last. Spent a week there after staying with a group at Sunshine Gardens North Pattaya. The Haven is close to all the action, nice pool and good food. The free WIFI was great in the room and in the bar. Easy to just sit there with a beer or a cup of Tea and keep abreast of you emails and going's on around the world. The staff are great and very trustworthy, I left my laptop phone camera just lying around with money and nothing was lost. Steve is a real gentleman as are the blokes I played with, Organised the golf and transport. Good rooms and a good price. I will definitely be staying there on my next visit and hoping we drop into Ban Chang on the way home from Emerald.
Dick



May 2010

This place was recommended to me by a friend and I have stayed here several times, before and after the room changes. The staff make you feel right at home, the rooms are comfortable and affordable and the food is to die for. Love it, that is why I always use The Haven whenever I am in Pattaya, great place to have a holiday. Thank you to Steve and the staff.
Kevin



May 2010
I have stayed here before and enjoyed my stay. I hope there is an opening for this date. 
Brook



April 2010

I haven’t stayed at The Haven as I have my own condo in Pattaya. But I am a regular customer at their restaurant which I highly recommend. Whether it be western food, Thai food or even Mexican food you won't be disappointed. The staff is so nice I'd go there even if I didn't like the food. It's a very friendly atmosphere; they really make you feel right at home.
One of the best ways to judge an establishment is by their customers, are they all first timers or are there many repeat customers. I've been eating there for years and many of the people that I meet there are repeat customers, both in the restaurant and as hotel guests. Many of the hotel guests have been coming there for years and when they leave they make reservations for their next trip. I think that is the best recommendation that you will find anywhere.
As I mentioned I've never stayed at The Haven but I did get to tour the rooms just as they were completing the renovations and I must say they did a very nice job, the rooms are beautiful. It wasn't just a paint job; the rooms were completely renovated to a very high level.
So give it a try next time you visit Pattaya, you won't be disappointed.
Pattaya Jim


April 2010
Last year they upgraded all the TV's to wall mounted Flat Panels. Since my last stay in October/09, they have completely remodeled all the rooms with new furniture and fresh paint everywhere. New black-out curtains help to insure a comfortable sleep. I love the pool where I swim daily. 5 minutes walk brings you to Pattaya Beach and Beach Road. Soi 13 is convenient to transportation and entertainment venues. Staff are very efficient and friendly. The restaurant is one of the best in town. Many locals are regulars for the Thai and Western Menus. I delightful surprise is the Mexican food. Authentic and delicious. Golfers are catered to. I'll be back.
2Bamensch


March 2010
A must see, and then you will stay at this excellent small and very friendly hotel managed by the owners who live on site.
Set in the center of Pattaya it is amazingly quite without any noisy bars in earshot although all night life is in easy walking distance as is Walking Street, the main entertainment hub.
The restaurant is always busy with many regular locals and tourists from the other hotels in the street, and offers a complete range of foods from every corner of the world with a special emphasis on sea food at very reasonable prices.
I will certainly be returning to the Haven as soon as possible.Very nice, quite and clean pool.
Great, personal and friendly service.
Great food and inexpensive.
No extra charges.
David, England


March 2010
Thanks for a great holiday.
Room, food and staff excellent as usual.
Andy


November 2009
I stayed here a couple of times about three years ago and it was OK. I decided to give it another shot on my way through Pattaya for 2 nights recently but was very, very disappointed. The rooms are now long overdue for refurbishment. But that wasn't the main issue. The staff was downright rude...not just unhelpful but completely non-responsive. Like Zombies...no matter how hard I tried to be friendly and engage them. Never again! There are many other good hotels around this price point in Pattaya.
Melbourne Merk


November 2009
Thanks so much for your kind reply. I just arrived at your hotel. I am pleased to see some changed in the room with the brand new flat screen tv. I appreciate it very much. It is always a pleasure to spend a couple of days here
Cheers
Frederic


November 2009
Just wanted to thank you for a great stay wish I can say that I am happy
to be home but I think I am happier in Thailand. I feel very at home
staying at your place you have a great staff there and everyone went
out of their way to see to our needs. Tink and the cleaning staff took
very good care of us and the food was great as always .. I look forward
to staying there again...
Mark


July 2009
Thanks for your attention to this situation and professional
response. I will try the Haven Hotel again when I return to Pattaya
and hope for a nice stay. Will be in touch when ready to return.
Jean Belgique


June 2009
This hotel is very well located. Staff is very friendly. Rooms are big and very clean. This little hotel also have a pool. The restaurant is very convenient too and they have very good homemade pastries.
The boss is a golf player and he is very talkative...
It is located only a few meters away the beach. It is a very nice place to stay...


March 2009
Just a quick note to thank you and your staff for a very pleasant stay at The Haven.
The staff were efficient and friendly as always and the food was the excellent standard we all now associate with The Haven.
My only regret was that I did not get to play any golf with the Haven crowd. I shall not be making that mistake again.
All being well I will see you next Feb
Keep well and thanks again
Andy


November 2008
Hi again Stephen from sunny (damn hot) Darwin Australia.
Just a quick note to say thanks again for our excellent time at the Haven. As we experienced during our July stay, the atmosphere at the Haven is second to none.
The bigger hotels are “clinical” and do not offer the opportunity to get to know nearly all of the guests!
Doug


November 2008
We would like to say thank you for your wonderful hospitality. Our room was always kept clean and the food was fantastic. All the staff were very friendly and accommodating which went towards making our first holiday in Thailand very special. We look forward to seeing you all again very soon.
Anthony & Jeanette


August 2008
Over the last week Mr Kerr and myself had a fabulous time staying at your hotel. We could not fault any part of the service provided to us by your staff, in particular the following:
Waitresses/Service Area staff ....Pen, Pet and all others (names I can not remember at the moment) for their excellent hospitality and we were always served with a smile.
Room/Laundry Staff...Ting and her co-workers were excellent with their friendliness, patience etc
Also compliments to your chefs for their great meals.
We will certainly be recommending your hotel to any of our friends who holiday in Pattaya.
Once again, a big thank you to all your staff for their excellent hospitality and service.
We look forward to seeing you all in October when we come back to Pattaya.
Kind Regards John


July 2008
Just wanted to thank you for the hospitality from you and your staff.
Haven is muuuuuch better than the last place we stayed.
Will definitely recommend to my friends. Thanks
Klaus


Jan 2008
Just a short note which I have been planning to send for some time.
Thanks very much for making me so welcome in your golf section when I joined with my friend Jim Brown. You really have the best organised golf section in Thailand by far, no doubt down to all your hard work and efforts.
I also wanted to apologise for only staying at your hotel for one night. The room was as well appointed as you could find, but the claustrophobic effect, and especially the aircon in my face at the end of a bronchial virus made it necessary to look elsewhere, although I would have changed rooms had you had any others available. You have a very nice establishment there, and I can only apologise for the above reasons.
Wishing you good health and prosperity for 2008.
Ken


December 2007
Hello Everybody,
Just a quick note to thank you all once again for my wonderful stay at the Haven. The stay from 26/11-5/12 was as usual fantastic with excellent service from all. I would like to wish you all a very happy Christmas and a wonderful new year 2008. I hope to see you in March 2008 and will confirm at a later date.
Thanks and best wishes,
Duncan


November 2007
Hi Stephen, thank you so much, you make me more than happy, even if it's not the full stay, The Haven, is way ahead on my top list of places to stay, if anyone cancels, book me straight away, cause I have not bother to book somewhere else for the remain of the holiday, thanks again, see you then.
Bernard


October 2007
I was a guest at your hotel for 11 days this month. I had a very nice time
and really enjoyed my stay. The staff were friendly and helpful. The pool
was wonderful, always clean. The housekeeping staff were friendly and
efficient. The restaurant served very good Thai, European and Mexican food.
Important too was the value for money. On my next visit I will be sure to
stay with you again. (Attached is a picture of your pool which I really
enjoyed.)
Thank you very much
David


June 2007
Love your hotel; it's become even better from the last year.
Ernest


February 2007
Thank you for your hospitality and friendliness' and efficient service provided by all off the staff at THE HAVEN during our visit please pass on are best regards and thanks to all of the staff
Regards Lee


November 2006
I'm back in France since last Monday...(very hard moment !!!) and I'd like say you thank you for your welcome...The Haven Hotel is a very nice place and my friends and I, are very happy of our stay.
No problem, I will back at the Haven Hotel during my next trip and I'll talk of the great quality of your service on the French internet forum...
Thank you again and see you soon.
Alain.


November 2006
Just a few lines to thank you and your staff for looking after us so well.
We enjoyed our stay very much, you have a great little hotel, the staff and the food was wonderful.
I have been to Pattaya on five previous occasions and have never stayed in a better more friendly place.
If I am ever lucky enough to return to Pattaya i would not dream of staying anywhere else.
Once again thank you very much, this also goes for my two friends-Norman & Alan.
All the very best,
John


September 2006
Thanks Stephen, I had a great stay at your hotel the staff were great and i would stay at the hotel again once again thank you
Darren


June 2006
Just to say thanks again for the wonderful hotel, me and my friends stayed in again. the food, accommodation, staff, were fantastic.
See you very soon, again,
Andy


February 2006
Stephen just wanted to let you know that the stay at the Haven Hotel was wonderful. Your staff is very good. Tell everyone I said hello and I hope to see you again next Sept. Thanks again.
David



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